Last updated: November 2020
Basic information on data protection
||Grupo Gransolar, S.L., (hereinafter, “GRS”)
|Contact data protection
||To answer queries, suggestions, complaints, or requests for information
||Consent of the interested party
||We will share your personal data with service providers who help or support us, or with those to whom we have a legal obligation
||You have the right to access, rectify, delete, oppose, request the limitation of portability or not to be subject to automated individual decisions of your personal data, as explained in detail below. In the event of any violation of your rights, especially when you have not obtained satisfaction in the exercise thereof, an interested party may file a complaint with the Spanish Data Protection Agency (contact details available at www.aepd.es).
www.grs.energy (the «Website») is operated by GRUPO GRANSOLAR, S.L. (hereinafter referred to as «we»).
Please note that the Policy applies regardless of the device you use to access the Website or use the Services, whether it is a cell phone, tablet, computer or other device.
It is important that you read the Policy carefully because each time you access the Website and use our Services, you are accepting the practices that we describe in the Policy. If you do not accept the practices described in the Policy, you should not access the Website or use the Services.
It is also important that you check the Policy frequently for updates. By accessing the Website or using our Services after we have updated the Policy, you are agreeing to the new version of the Policy. The most current version of the Policy will always be available here. You can check the “effective date” posted above to see when it was last updated.
This Website is not intended for children under the age of 18, so we do not knowingly solicit or collect data from children.
Who is responsible for processing your data?
- Identity: GRANSOLAR, S.L. (CIF B-04545323).
- Postal address: Avenida de Transición Española, 32, Parque Empresarial Omega, Edificio A, 28108, Alcobendas, Madrid.
- Phone number: +34 917364248
- E-mail: email@example.com
- Registered in the Mercantile Registry of Madrid: Volume 33810, Book 0, Page 209 and Sheet M479221.
What kind of personal data do we collect and how have we obtained it?
The categories of personal data we collect from the users of the Website:
- E-mail address
We have obtained all of the above information directly from the user by completing the information request form on the Website.
For what purpose do we process your personal data?
The data may be processed exclusively for the purpose of responding to your queries, suggestions, complaints or requests for information.
How long will we treat your data?
The data you provide will be kept for the period of time necessary to comply with your request and, subsequently, the personal data will only be kept in the terms provided to comply with the applicable obligations.
What is the legitimacy for the treatment of your data?
The legal basis for the treatment of personal data is the consent of the user, granted by sending the request for information. This consent can be revoked at any time.
To which recipients will your data be communicated?
We may share the information provided or generated on our Web Site with service providers who provide services on our behalf or account. These third parties have been carefully selected and we have entered into appropriate data processor agreements with them to ensure that the data is handled in accordance with data protection regulations and this Policy. We may also provide personal data when we are legally required to do so.
On our website we use “Google reCAPTCHA” (hereinafter “reCAPTCHA”). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
The purpose of reCAPTCHA is to check whether the data entry on our website (e.g. in a contact form) is made by a person or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the Website visitor according to various characteristics. This analysis starts automatically as soon as the visitor enters the Website. For the analysis, reCAPTCHA evaluates various information (for example, the IP address, the duration of the visitor’s stay on the Website or the mouse movements made by the user). The data collected during the analysis is sent to Google.
The reCAPTCHA analyses are executed completely in the background. Website visitors are not informed that an analysis is being performed.
The data is processed exclusively on the basis of our legitimate interest in protecting the Website and ensuring its security.
The Website includes plugins that allow you to perform certain actions on third party social networks. These plugins are indicated by the logo of the corresponding social network. If the user accepts these plugins, the corresponding content will be transferred to the relevant social network. You can find information about how these Plugins work and how they treat your information in the personal data protection policies of these social networks. If you do not want these social networks to collect your data, you should not accept the Plugin and should log out of your account before browsing the Website.
What are your rights when you provide us with your personal data?
Everyone has the right to obtain confirmation as to whether or not we are processing personal data concerning them.
In particular, data subjects may request the right to access their personal data, as well as to receive it in a common format and machine-readable if the processing is carried out by electronic means (right of portability).
The persons concerned may also request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under the conditions set forth in the applicable regulations, the interested parties may request that the processing of their data be limited.
Under certain circumstances and for reasons related to their particular situation, the interested parties may exercise their right to oppose the processing of their data. If they have given their consent for any specific purpose, they may withdraw it at any time, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal. In these cases, we will stop processing the data or, if applicable, we will stop processing it for that specific purpose, except for compelling legitimate reasons, or the exercise or defense of possible claims, or in those exceptions established in the applicable regulations.
All the mentioned rights can be exercised by sending the corresponding request, in which a means of identification must be attached, to firstname.lastname@example.org.
In the event of any violation of your rights, especially when you have not obtained satisfaction in the exercise thereof, an interested party may file a complaint with the Spanish Data Protection Agency (contact details available at www.aepd.es).